Phonesync Server

A Phonesync server is a server that provides a means of linking phone conferences with web-based conferences. All of your Phonesync Servers will be listed here along with the other specific info such as URL, Date Created, and Date Last Edited. You may edit or delete a specific server by ticking the box under Actions. To add a Phonesync server, click on 

 

To add a new Phonesync Server, you will need to enter the Name of the Server and the Server URL.

 

 

Gateways

A gateway is a SIP profile that lives on the PhoneSync server that connects to the PSTN/conference phone bridge over SIP. All of your Gateways will be listed here along with the other specific info such as Phonesync Server, Gateway account, Date Created, and Date Last Edited. You may edit or delete a specific server by ticking the box under Actions. To add a Phonesync server, click on 

 

To add a new Gateway, you will need to enter the Name of the Gateway, Gateway account and Phonesync Server.

 

You Mykademy tech support rep will typically provide/configure these for you.

Bridge APIs

(This is an optional component). This is used to integrate with external phone APIs to provide functionality such as auto-assignment of PINs or in-room floor controls where a speaker can, for example, mute individual phone lines via the web interface ( see < Floor controls > section for more details ). All of your Bridge APIs will be listed here along with the other specific info such as API Endpoint, API Username, Date Created, and Date Last Edited. You may edit or delete a specific server by ticking the box under Actions. To add a Phonesync server, click on 

 

To add a new Bridge API, you will need to enter the API Display name, API Endpoint, API Username, API Password, and custom variables.

 

Developers can create their own phone bridge API’s with the platform to provide floor control features such as muting/unmuting phone users from the web UI. You can contact your Mykademy Live tech support rep for more information and developer documentation on this.

Configuring Phone Numbers

All of the phone numbers you have created will be listed here along with the other specific info such as Date Created and Date Last Edited. You may edit or delete a specific server by ticking the box under Actions.

 

To add a Phone Number, click on . You will need the following info:

Name: Enter the name of the phone number so it can be identified when assigning to users

Display Numbers: This is where you enter the conference phones numbers and how you want them to show to users when they join the room and in their invite emails

Moderator Display Instructions : This can be used to show what phone keypad (DTMF) commands are available to moderators. These may vary from bridge to bridge. e.g. Using your telephone keypad… Press * then 5 to initiate Lecture mode (mute all participants)

Participant Display Instructions: This can be used to show what phone keypad (DTMF) commands are available to participants. These may vary from bridge to bridge. e.g. Using your telephone keypad… Press * then 6 tp mute or unmute your individual line

DTMF Delay (ms): This is a delay between DTMF elements. This is used by the PhoneSync Server only. 500ms is typical.

Bridge API: You can add this optional component here to allow external bridges to interact more closely with the platform.

Dial Steps: This is where you configure the dial steps that the PhoneSync Server uses to connect to the conference phone bridge.